Location: - Registration counters for OPD services are situated near the entrance of main hospital building of AIIMS Bhubaneswar.

Registration Timings :

General OPD (Monday- Friday)	(Saturday)	Afternoon Speciality Clinics (Mon - Fri)
07:30 AM to 11:30 AM	07:30AM to 10:30AM	02:00 PM to 3:00 PM

Important informations

OPD Services are available from Monday to Saturday in the morning hours from 7:30 a.m. to 1:00 p.m. The Registration Fee for OPD Services is Rs. 10/- per patient and is charged for the first visit only once a year. The following are the list of specialties and superspecialities that offer OPD services during the morning hours (8:00 a.m. to 1:00 p.m.)

Specialties - 17 in Number :

SL. NO	BASIC SCIENCES	SL. NO	OTHER KEY FACILITIES
1	Anatomy	1	Trauma & Emergency
2	Physiology	2	AYUSH
3	Bio-chemistry
4	Pharmacology
5	Commu. Med/Public health
6	Forensic Medicine
7	Phys. Med. & Rehabilitation
8	Hospital Administration

There is a 24 hour. Trauma and Emergency facilities available at Trauma Block.

Besides the above OPD services, the following are the multidisciplinary afternoon speciality clinics that are conducted by various departments mentioned alongside. The timing for this OPD is from 2:00 p.m. to 5:00 p.m. from Monday to Friday.

Complaints & Grievances

• There will be occasions when our services may not be up to your expectations.
• Please do not hesitate to register your complaints. It will only help us serve you better.
• You may lodge your complaints to the officer-in-charge OPD services. Every complaint will be duly acknowledged and sincere attempt will be made to solve your problem.

Total Bed Strength

The total bed strength up to month of October 2022 - 900

Instruction About OPD

• OPD Card costing Rs.10/- can be purchased at Entrance Lobby .After this you should get yourself registered in the registration counter. This card will be valid for one year. One will register in old registration counter on subsequent visit.
• Patients are seen on first come first serve basis. However, out of turn consultation may be provide in case of emergency or to senior citizens.
• For consultation in afternoon speciality clinics, you need to have been referred from general OPD of AIIMS or any Government institution.
• Certain investigations are done free of charge while others are charged as per the prevailing rates fixed by Government. Patients should deposit the money only at the cash counters and obtain the proper receipt.
• Afternoon Speciality Clinics ( Mon - Fri )- ( For details see below )
• Investigations: After OPD consultation, the treating doctor will fill up the requisition forms for various investigations & direct /guide you to the concerned lab/dept.
• Sample Collection Timings are: - 8:30 a.m. to 2:30 p.m.
• Certain specialized investigation are done on particular days only.
• The reports can be collected form the reception counter of the Department on next day.
• Patients are given future dates by the concerned departments. However, these may be done out of turn in urgent situations, on recommendation of the treating doctor.
• Many facilities are provide at OPD level e.g. ECG, Physiotherapy, Lung function tests, Plaster, Injection and immunization free of cost.
• Wheel chairs, patient trolleys etc. are available free of charge at the entrance of OPD.
• OPDs have waiting hall with chairs, TVs, Public utilities like drinking water & toilets etc.
• You should park your vehicle in the parking only otherwise it is likely to be towed away.
• The facility of Telemedicine Servise including whats app calling & AIIMS, Bhubaneswar Swasthya App is also available.

Responsibilities of Users

• The success of this charter depends on the support we receive from our users.
• Please try to appreciate the various constraints under which the hospital is functioning.
• Please follow the rules and regulations of the hospital while inside the hospital campus.
• Please do not cause inconvenience to other patients by crowding or making noise unnecessarily.
• Please help us in keeping the hospital and its surroundings neat and clean.
• Please use the facilities of this hospital with care and do not damage/spoil hospital property.
• Beware of Touts & unauthorized persons. Don't indulge in any money transactions with them.
• The Hospital is a No Smoking Zone./ No Pan/No Gutkha Zone.
• Please refrain from demanding under favours from the staff and officials.
• Please provide useful feedback and constructive suggestions. These may be addressed to the Medical Superintendent of the Hospital suggestion boxes are placed in different areas of the hospital.

Enquiry & Information About AIIMS, BBSR

Telephone No. of Help desk-(0674-2476789)
Website-www.aiimsbhubaneswar.nic.in
E-mail – info@aiimsbhubaneswar.edu.in

The Help desk telephone number is available from 7 A.M- 5 P.M from Monday to Friday, from 7 A.M- 2 P.M on Saturday and from 10 A.M to 4 P.M on Sunday.